Shipping policy
United Kingdom & Guernsey Shipping
We ship all UK and Guernsey orders from our Northern Ireland fulfillment centre.
Shipping Options – United Kingdom
Free Standard Shipping (Royal Mail)
- Free on orders over £100
- Delivery typically 3–4 business days
Standard Shipping (Royal Mail)
- Calculated at checkout for orders under £100
Express Shipping (DPD)
- 2 business days
Next-Day Delivery (DPD)
- Available on eligible orders
Shipping rates are calculated automatically at checkout based on your order.
Shipping Options – Guernsey
Flat Rate Shipping
- £14.95 per order
- Delivery timelines may vary depending on courier and location
Order Processing
- Orders placed before 10:00am GMT (Monday–Friday) typically ship the same business day.
- Orders placed after 10:00am GMT on Friday will ship the next business day (unless Monday is a bank holiday).
- Couriers do not guarantee weekend delivery.
Additional Information
We ship to most non-PO Box addresses within the United Kingdom and Guernsey.
If you experience any difficulty completing checkout, please contact us via live chat (bottom right corner of the screen) or email service@listentoyourgut.co.ukand we’ll be happy to help.
Wholesale (B2B Orders)
- Wholesale orders are shipped via pallet, case freight, DPD, Royal Mail, or an approved carrier depending on order size.
- Shipping charges are calculated based on weight, carton quantity, or agreed freight terms.
- Free shipping thresholds (if applicable) apply only where explicitly stated in your wholesale agreement.
- Delivery timelines are estimates and may vary depending on carrier and destination.
- Risk transfers to the buyer upon dispatch from our warehouse.
- Any refused deliveries, redelivery fees, or storage charges incurred by the carrier will be charged to the wholesale customer.